Spa Coordinator

Are you an outgoing, friendly individual with a passion for helping others? Elevate is looking for a kind and responsible individual to join our team. At Elevate, we're committed to elevating the human experience, starting with our spa coordinator. This role involves running the operations of the front desk and retail space, requiring comfort with scheduling, discussing financials with clients, and meticulous attention to detail. As the public face of our company, our spa coordinator plays a crucial role in conveying our brand and aesthetic through their demeanor and professionalism.

Schedule Requirement: We are looking for someone with availability 9-5pm Saturday and Sunday.

Work Location: Elevate Arts of Wellness

Benefits:

  • $15/hour wage

  • Discount on retail items, all classes, and select wellness services

Qualifications:

  • Education: High school diploma or equivalent (preferred)

  • Strong communication skills; a "people person"

  • Administrative skills such as filing, creating documents and emails, and handling small projects

  • Previous experience in a high-end boutique or spa (preferred)

  • Proficiency in use of computers and tablets

  • Familiarity with Square and similar scheduling systems (preferred, training will be provided)

  • Ability to lift 20 lbs

Expectations:

  • Punctuality and professional attire for all shifts

  • Knowledgeable about our offerings, classes, and packages

  • Ability to handle personal medical information and maintain HIPAA standards

  • Compassionate communication with clients and effective handling of customer service issues

  • Collaboration with colleagues to ensure customers feel valued and cared for

  • Quick thinking and multitasking abilities

  • Competence in counting money and making change

Responsibilities:

  • Establish trust with clients to help retain and grow our customer base

  • Provide exceptional customer service by greeting clients, answering phones and emails promptly, checking clients in/out, and scheduling appointments

  • Address general inquiries about Elevate offerings

  • Facilitate sensory deprivation tank sessions

  • Sell retail items, gift cards, and class packages

  • Check students into classes

  • Maintain cleanliness and organization of the front of house, including restocking supplies and merchandise as needed, and cleaning treatment rooms and restrooms to maintain a high quality of care.

    Elevate is dedicated to being a diverse and inclusive workplace, fostering a professional, friendly, and nurturing environment with flexibility in work schedule to promote a healthy work/life balance.

    Please submit resumes and a brief statement explaining why you'd like to work with us to elevatemindbodypeace@gmail.com.